Case Navigator

Company: Help Group
Location: Los Angeles
Posted on: February 24, 2026

Job Description:

Job Description Job Description Case Navigator If you are driven by a desire to make a meaningful difference in your community and shape brighter futures, Help Group is the organization for you! We're one of the largest nonprofits of our kind in the U.S., offering diverse programs for individuals and families affected by autism spectrum disorder, ADHD, developmental delays, abuse, mental health, and social-emotional challenges. We offer unparalleled academic programs, mental health support, therapy, life coaching, vocational training, specialized social and residential programs, and resources for LGBTQ youth and families. These initiatives touch the lives of over 6,000 clients a year and continue to expand in reach and impact. At the heart of The Help Group's mission is a steadfast commitment to empowering individuals to reach their full potential and live positive, productive, and fulfilling lives. We invite passionate professionals to join us in supporting the development of our students, clients, and residents as we grow! Here, you'll find not just a job, but an opportunity to grow your career in a deeply rewarding environment! Come be part of a team that inspires, mentors and changes students’ lives because everyone deserves a great future. health, social and emotional challenges because everyone deserves a great future. Through strategic partnerships with governmental agencies and innovative programs like Project SAFE (PSafe) and Prevention Come be part of a team dedicated to empowering adolescents, adults and families facing mental and Aftercare (P&A), we foster long-term skills and support systems, enhancing the well-being of individuals and families across all stages of life. Position Details: Full-Time Location: Sherman Oaks Key Responsibilities Conduct phone screening and outreach services with assigned clients and families as required by the program’s structure Provide supportive assistance to the referred client family in the assessment strengths, protective factors and determination of needs Actively participate in multidisciplinary team conferences, meetings Meet with assigned clients twice per month or as needed to provide community supports, assistance with medication, (i.e., reminder calls, pharmacy calls, health insurance and resource applications including food stamps transportation, etc.), and applications for disability when warranted Provide support to clients and families regarding education and employment, as needed, by collaborating with families’ P&A multidisciplinary team including subcontractors Assist with securing adequate living arrangements, vocational activities, schooling, supportive services, medical and mental health services Assist clients and their families in linking with other service agencies and subcontractors, as necessary Attend outside agency meetings with community liaisons as assigned Collaborate with P&A’s Therapist Primary Designee and the County P&A Program Coordinator regarding coordination of schedules Qualifications Bachelor’s degree in related field (psychology, sociology, social work, special education or human services) strongly preferred Minimum 2 years’ experience working with at risk children and TAY-aged clients and their families Strong social and communication skills, verbal and written to work with and within the multidisciplinary treatment team and ability to flex work schedule to accommodate client needs and P&A Program community engagement activities Ability to collaborate with community partners and develop, coordinate and oversee supportive educational, employment, mental health and other resources in accordance with the P&A Program requirements Current California Driver's License and a driving record acceptable to the Agency's insurance carrier, if required by job duties Bilingual Spanish skills required Learn more about our Community Programs here: Project SAFE Prevention & Aftercare www.helpgroup.org The salary range represents the low and high end of the salary someone in this role may earn as an employee of Help Group. Salaries will vary based on various factors, including but not limited to, professional and academic experience, certification, training, responsibilities of the position, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. Help Group reserves the right to modify this pay range at any time. If your requirements fall outside of this range, you are still welcome to apply. We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

Keywords: Help Group, Azusa , Case Navigator, Social Services , Los Angeles, California