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Social Media Customer Service Rep

Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025

Job Description:

A company is looking for a Social Media Customer Service Representative.
Key Responsibilities

Respond to and resolve customer outreach through direct messages and social media comments on various platforms
Troubleshoot and resolve complex customer issues, including shipping delays and payment issues
Provide personalized product recommendations based on customer needs and preferences

Required Qualifications

High School Diploma or equivalent; college degree preferred
2-3 years of social media community management experience
2-3 years of customer service experience
Background in the beauty or retail industry preferred
Experience with social media management and customer service software

Keywords: VirtualVocations, Azusa , Social Media Customer Service Rep, Sales , Vista, California

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