IT Business Systems Analyst II

Company: Inland Empire Health Plan
Location: Rancho Cucamonga
Posted on: May 11, 2025

Job Description:

_*A reasonable salary expectation is between *_*$91,249.60 - $120,910.40*_*, based upon experience and internal equity.*_

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_*Hybrid Schedule 3 Day Onsite Tuesday, Wednesday, Thursday. Remote Days: Monday and Friday *_

*Position Summary/Position*

Applying analytical techniques and processes, the IT Business Systems Analyst II provide guidance to IT and Business Departments, to resolve technical and project implementation deliverables for medium and complex projects. The IT Business Systems Analyst II responsible for developing system documentation such as requirements specifications, design documents, process flows, test plans, project plans, user manuals, and training procedures. The IT Business Systems Analyst II understands business requirements and often serves as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals.
Requirements include (but are not limited to):
- Business Analysis Planning & Monitoring
- Elicitation & Collaboration
- Requirements Life Cycle Management
- Strategy Analysis
- Requirements Analysis
- Solution Evaluation

*Major Functions (Duties and Responsibilities)*

1. Work with business partners within one or more business organizations to align solutions with business needs.
2. Support one or more moderate to complex business processes, requiring design or integration of technical solutions that may cross multiple functions of the business.
3. Progress liaison relationship with business and IT.
4. Conduct data gathering and analysis to understand business strategy requirements.
5. Provide factual content to feasibility study for standard programs, projects, and enhancements.
6. Aid in the development of UAT.
7. Provide support in creating reports, research, and documentation for the analysis of business satisfaction.
8. Assist with leading the investigation and statement of problems. Escalates issues as appropriate.
9. Serve as a lead one or more moderately complex business processes, requiring design or integration of technical solutions that may cross multiple functions of the business.
10. Establish and maintain liaison relationships with business and IT to provide effective solutions.
11. Lead the assessment of business needs a structured requirements process (gathering, analyzing, documenting, and managing changes).
12. Lead development and communicates business requirements and functional specifications for the design and implementation of business solutions.
13. Provide suggestions from a business and IT perspective.
14. Assist in the business process redesign and documentation as needed for new technology.
15. Conduct feasibility studies and draft proposals for evaluation by appropriate users and managers.
16. Ensure UAT strategies involve appropriate integration and process components.
17. Investigate problems and resolves working in conjunction with technical teams.
18. May manage stakeholder expectations and analyze performance metrics to ensure stakeholder satisfaction.
19. May generate appropriate communication, process, and plans for mitigating the disruption of change.

20. Participate in IT solution deployment activities. Ensures IT solutions meet business needs.
21. Coach and transfer knowledge to less experienced Team Members.

Requires five plus (5+) years of relevant technical systems analyst or business work experience.
- Experience developing Business Requirements - project initiation document, what the needed achievements will be, and the quality measures.
- Experience developing Functional requirements - describe what the system, process, or product/service must do in order to fulfill the business requirements.
- Experience developing User (stakeholder) requirements - are a very important part of the deliverables, the needs of the stakeholders will have to be correctly interpreted.
- Experience developing Quality-of-service (non-functional) requirements - are requirements that do not perform a specific function for the business requirement but are needed to support the functionality. For example: performance, scalability, quality of service (QoS), security and usability.
- Experience developing Performance Report - define the purpose of a report, its justification, attributes and columns, owners, and runtime parameters.
- Experience developing Requirements Traceability Matrix - a cross matrix for recording the requirements through each stage of the requirements gathering process.
- Experience conducting facilitated workshops for requirements analysis.
- Experience creating workflows and developing graphic representations of complex business processes.

*Preferred Experience*

*Education Qualifications*

Bachelor's degree in Business Administration, Computer Science, Healthcare, or related program from an accredited institution required.

*Preferred Education*

*Professional Certification*

IIBA, CBAP Preferred.

*Professional Licenses*

*Drivers License Required*
Yes, must have a valid California Driver's License.

*Knowledge Requirement*

- Understanding of SDLC and various methodologies
- Knowledge of formal requirements gathering methodologies.

- Knowledge of project management principles and practices.
- Understanding of how to interpret needs of stakeholders correctly.

*Skills Requirement*

Requires technical, analytical, and process skills. Requires interpersonal skills. Proficiency with Microsoft PC desktop applications including Excel, Word, MS Project, and Visio.

*Abilities Requirement*

Proven Ability to:
- Clearly articulate both problems and proposed solutions
- Prioritize personal and team workloads to best meet organizational objectives
- Work effectively on a high-performing team
- Adapt in a dynamic environment through maintaining resiliency
- Present issues and challenges to leads and managers
- Work with a team of professionals from various disciplines.

*Commitment to Team Culture*

The IEHP Team environment requires a Team Member to participate in the IEHP Team Culture. A Team Member demonstrates support of the Culture by developing professional and effective working relationships that include elements of respect and cooperation with Team Members, Members and associates outside of our organization.

Job Type: Full-time

Pay: $91,249.60 - $120,910.40 per year

Benefits:
* 401(k)
* Dental insurance
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Professional development assistance
* Retirement plan
* Tuition reimbursement
Compensation Package:
* Performance bonus
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday



Education:
* Bachelor's (Required)

Experience:
* Gathering Business Requirement Documents: 5 years (Required)
* SDLC Waterfalls and Agile background: 5 years (Required)
* Stakeholder management: 5 years (Required)

Ability to Relocate:
* Rancho Cucamonga, CA 91730: Relocate before starting work (Required)

Work Location: Hybrid remote in Rancho Cucamonga, CA 91730

Keywords: Inland Empire Health Plan, Azusa , IT Business Systems Analyst II, Professions , Rancho Cucamonga, California