Return Part Processor

Company: BaronHR Hacienda Heights
Location: Azusa
Posted on: August 3, 2022

Job Description:

Job Description Job summary The RMA Technician oversees processing and analyzing any non-conforming item return, including freight claim and picture claim. The job requires attention to detail and the duty to improve product quality, work quality, and service quality inside the company. The job requires technical support knowledge of automotive cooling, collision and parts industry. Responsibilities/daily tasks --- Organize and clean non-conforming and QC holding area. --- Disposition of non-conforming items. --- Prepare and palletize return items to vendor. --- Process and analyze non-conforming automotive parts. --- Process and analyze non-conforming items from freight and picture claims. --- Communicate with Customers on picture claims. --- Analyze new items for defects or manufacturing errors. --- Inspect new items for quality control purposes. --- Batch inspection for stock alert items. --- Batch item fixing. --- Identify, investigate and troubleshoot mislabeled items. --- Test items with testing equipment to confirm for manufacture defects. --- Report on non-compliant items. --- Report to supervisors any non-compliance within the company. --- Generate product modification reports and requests. --- Answer product tech support questions for company staff and customers. --- Help, manage and update product images. --- Update product technical information into ERP and on the website. Qualifications Microsoft Office, Photoshop, SAP, automotive parts knowledge, customer service and warehouse experience

Keywords: BaronHR Hacienda Heights, Azusa , Return Part Processor, Other , Azusa, California