Imaging Support Specialist
Location: Los Angeles
Posted on: June 23, 2025
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Job Description:
Imaging Support Specialist- 100% onsite in Los Angeles, CA. This
Jobot Job is hosted by: Robert Reyes Are you a fit? Easy Apply now
by clicking the "Apply Now" button and sending us your resume.
Salary: $33 - $35 per hour A bit about us: Imaging Application
Analyst 100% onsite in Los Angeles, CA. Prestige Hospital System
Placed 1 in both California in a broad assessment of excellence in
hospital-based patient care. Why join us? Imaging Application
Analyst 100% onsite in Los Angeles, CA. Competitive Salary$$
Stellar Benefits (Medical, Dental Vision, Life Insurance) Flexible
Schedule Job Stability Career growth The position offers a
competitive salary If you are passionate, thrive in a fast-paced
environment and are ready to take your career to the next level, we
would love to hear from you. Job Details Imaging Engineer 100%
onsite in Los Angeles, CA. The Imaging Support Specialist (ISS) is
responsible for the support of the imaging user community at the
hospitals and affiliated clinic locations. This position will
provide hardware, software, and other related technology support
with the primary focus in imaging systems and modalities. The
Imaging Support Specialist is an enterprise customer-centric role,
and the incumbent can expect to frequently interface with vendors,
clinicians, staff, and IT while providing top-tier service,
thorough communication, and timely resolution. The ISS will serve
as a technical point of contact for our clients, provide timely
on-site support, learn & support new clinical imaging technology,
provide technical training, assist in execution of IT projects, and
update documentation. Minimum Education: High school or equivalent.
Minimum Experience/Job Accountabilities: Minimum 1 year of
experience in supporting desktop or imaging technology environment.
Must demonstrate excellent customer service, written & verbal
communication skills; triage, track & monitor ticket progress &
follow escalation procedures. Knowledge of computer hardware
(advanced workstations, diagnostic monitors) Act as the on-site,
in-person, initial point of contact for all imaging system related
concerns. Install and maintain hardware, computer peripherals, and
imaging applications located on-site and remote. Assist in creating
training materials pertaining to computer troubleshooting and
usage. Maintain imaging equipment to ensure proper security and
system updates are applied. Assist with medical device assessment,
on-boarding, and troubleshooting. Attend clinical department
meetings and daily imaging huddles. Provide comprehensive issue
documentation in ticketing system. Provide correct escalation to
imaging tier 2 support or other IT department(s) Track and
facilitate issue resolution to completion. Basic understanding of
clinical workflow will be expected to support end user. Create and
maintain KB articles. Manage imaging hardware inventory. Contribute
to the completeness and accuracy of application installation
documentation. Provide necessary infrastructure updates to imaging
devices. Assist with testing and validation for imaging impacting
initiatives. Troubleshoot networking and connection issues on-site
and remote. Other duties as assigned. Performs other duties as
assigned. Apply today! Interested in hearing more? Easy Apply now
by clicking the "Apply Now" button. Jobot is an Equal Opportunity
Employer. We provide an inclusive work environment that celebrates
diversity and all qualified candidates receive consideration for
employment without regard to race, color, religion, age, sex,
national origin, disability status, genetics, protected veteran
status, sexual orientation, gender identity or expression, or any
other characteristic protected by federal, state or local laws.
Sometimes Jobot is required to perform background checks with your
authorization. Jobot will consider qualified candidates with
criminal histories in a manner consistent with any applicable
federal, state, or local law regarding criminal backgrounds,
including but not limited to the Los Angeles Fair Chance Initiative
for Hiring and the San Francisco Fair Chance Ordinance.
Keywords: , Azusa , Imaging Support Specialist, IT / Software / Systems , Los Angeles, California
