Support Specialist, Palm Motel (Part-Time) Fr-Sun -11pm-7:30am
Company: The People Concern
Location: Santa Monica
Posted on: May 6, 2024
|
|
|
Job Description:
Support Specialist, Palm Motel (Part-Time) Fr-Sun -11pm-7:30am
Los Angeles, CA, USA * Santa Monica, CA 90405, USA
Req #11059
Friday, May 3, 2024
Role: Support Specialist (Part-Time) Reports to: Program
ManagerLocation: Palm Hotel 2020 14th St., Santa Monica CA
90405Schedule: Friday, Saturday, Sunday, 11:00pm - 7:30amStatus:
Part-Time, Non-Exempt (Hourly), Non-Management
Summary:
Pathway Home, a DHS funded Interim Housing - Encampment Resolution
program, is a housing-focused solution to combating homelessness
focused on encampment locations in Incorporated and Unincorporated
areas of Los Angeles County. TPC provides high quality and
customized services to individuals experiencing homelessness,
utilizing a Trauma Informed lens.
Essential Duties and Responsibilities:
Act as the first point-of-contact for all immediate client needs
and requests such as phone use, linens, water, etc.
Monitor and oversee the floor including communal areas, patios,
bathrooms, dorms and showers, ensuring program guidelines are
upheld and that the physical site is well-maintained and safe,
including general cleaning duties
Be visible on the floor at all times and actively engage and
welcome clients
Conduct regular, thorough walk-throughs of the facility
Create a supportive environment to ensure client progress towards
stability
Attend relevant staff meetings, trainings and retreats as
scheduled
Oversee client cubicle/room/bed area maintenance in a
trauma-informed manner
Facilitate client engagement activities, such as groups or other
activities
Complete incident reports, update shift logs, and document in HMIS,
as needed and email relevant documents/updates before the end of
each shift
Develop effective, trusting relationships with clients and use a
client-centered approach that includes motivational interviewing,
harm reduction, and trauma-informed care
Intervene during crises to actively de-escalate situations, with
client and staff safety in mind, using non-violent communications
skills
Work as part of a team to provide comprehensive, integrated care to
individuals experiencing homelessness, mental illness, and
substance addiction
Communicate effectively, and in a timely manner, with management,
peers, and clients
Maintain client confidentiality at all times, while following
agency, state, and HIPAA laws
Other duties as assigned
Qualifications:
* High school/GED degree (Preferred)* Minimum one (1) year
experience in related work* Possess effective customer service
skills and the ability to handle difficult situations* Ability to
work independently and think critically* Ability to communicate in
a language other than English strongly preferred but not required*
Ability to act in a professional manner regardless of
circumstances* Commitment to improving the community through
empowerment and dignity* Familiarity with non-violent crisis
intervention* Familiarity with issues faced by population served*
Ability to self-motivate and to appropriately organize and motivate
others* Computer literate; able to use computerized database system
for information management* Ability to work as a team member* Able
to obtain and maintain Food Handlers, CPR and first aid
certification* Demonstrate an ability to take initiative towards
continued professional development
Work environment:
Office environment
Regularly required to sit, stand, bend; occasionally lift or carry
up to 35 lbs.
Will necessitate working in busy and loud environments
Will be exposed to elements like cold, heat, dust, noise and
odor
May need to bend, stoop, twist and sit throughout the day
RESPONSIBILITIES COMMON TO ALL AGENCY EMPLOYEES
Maintain a safe work environment and confidentiality at all
times
Be proactive, creative, and flexible in determining, evaluating,
researching, and resolving issues
Organize and prioritize multiple activities to meet all external
and internal deadlines
Maintain a professional demeanor that reflects positively on the
agency
Demonstrate respect and courtesy toward others
Able to thrive in a work environment emphasizing teamwork and
collaboration
Ability to prioritize different tasks with minimal supervision
Perform other duties as assigned
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to
non-discrimination in employment. We select the most qualified
individual for the job basedon job-related qualifications
regardless of race, color, age, sex, religion, national origin,
disability, ancestry, marital status, credit history, sexual
orientation, arrest and court record, genetic information, veteran
status or any other status protected by federal, state or other
applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild
their lives. One of Los Angeles County's largest social services
agencies, The People Concern was formed in 2016 in a merger of two
trusted social service organizations based in Los Angeles County,
OPCC and Lamp Community. Informed by more than fifty-eight years of
work in the community, The People Concern is a leading provider of,
and advocate for, evidence-based solutions to the multi-faceted
challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide
a fully integrated system of care - including outreach, interim
housing, mental and medical health care, substance abuse services,
domestic violence services, life skills & wellness programs, and
permanent supportive housing - tailored to the unique needs of
homeless individuals, survivors of domestic violence, challenged
youth, and others who have nowhere else to turn.
The People Concern's model of integrated and comprehensive care
empowers our participants to navigate the multi-faceted obstacles
in their lives, become their best selves, and ultimately, connect
with and contribute to their communities.
Benefits & Perks
Other details
Pay Type
Hourly
Min Hiring Rate
$20.00
Max Hiring Rate
$20.00
Apply Now
Share this job:
Keywords: The People Concern, Azusa , Support Specialist, Palm Motel (Part-Time) Fr-Sun -11pm-7:30am, Hospitality & Tourism , Santa Monica, California
|
Click
here to apply!
|
