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Collections Representative Urgently Hiring!

Company: Alliance Environmental Group, LLC.
Location: Azusa
Posted on: November 20, 2022

Job Description:

We are Exponentially Growing and looking for a Collections Representative (Customer Care Specialist) Who We Are: Alliance Environmental Group is an environmental contractor specializing in commercial and residential air duct cleaning, demolition, asbestos, lead paint, mold, and the safe, legal assessment and removal of hazardous materials.The Collections Representative (Customer Care Specialist) is responsible for the timely follow-up of claims billed and resolution of accounts receivable. Supports the maintenance of the highest possible quality of collections by assisting in timely cash applications, fully utilizing available resources to provide accurate and timely information to all customers and internal team, and timely collections of outstanding customer balances.Looking for someone that may be able to be a leader as well? This person will have their own set of accounts to collect and may become the supervisor for the team. What the Job Entails: Collections Representative (Customer Care Specialist) Review Accounts Receivable Aging report weekly for amounts billed Contact customers to insure they have received the invoice and project was completed Research questions or disputes that the customer may have to determine the validity of the invoice Research delinquent accounts for billing discrepancies Provide status report on reconciliation and collection status for customer accounts Foster relationships with customers to facilitate the collections process Review received payments, document notes in system, document reports when payments are made and follow up on remaining balance File and commence small claims procedure at designated time Prepare collection status reports Do you Have: Minimum 2 to 5 years of accounts receivable/collections experience including cash application process Knowledge of Collection Laws. Small Claims Experience Intermediate with Microsoft Office, including Word, Excel and Outlook required Strong interpersonal skills and a high degree of collaboration at all levels Excellent organizational skills, detail oriented, ability to prioritize, multi-task and meet deadlines Research customer claims disputes and utilize investigative skills Work in a fast-paced environment and in a team work environment (Nice to Have's) Associate degree in Accounting or related field Timberline-Accounting Program Infor CRM Database Program Familiar with Debt Collection Practices Act Physical Requirements under ADA Carrying/Lifting: Maximum of 25 lbs Standing: Minimal Standing Sitting: Up to 8 hours per day Walking: Minimal Walking Repetitive Motion: Keyboard entry, telephone use Visual Acuity: View & read computer screens with or without corrective devices Environment exposure: None Other: Ability to hear and speak for telephone use is requiredBenefits include 401(k), Health, Vision and Dental insurance, Life insurance, and more! Full-Time Location: Azusa CA Start Pay- $22-$25 In Office Location Great benefits and Opportunity for Growth Physical Requirements in Accordance with ADA Carrying/Lifting : Maximum of 25 lbs. Standing: Minimal Standing. Sitting: Up to 8 hours per day. Walking : Minimal Walking. Repetitive Motion : Keyboard entry, telephone use. Visual Acuity : View & read computer screen with or without corrective devices. Environment exposure : None Other : Ability to hear and speak for telephone use is required.Job Type: Full-timePay: $22.00 - $25.00 per hourBenefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Referral program Vision insurancePhysical setting: OfficeSchedule: 8 hour shift Monday to FridayExperience: Customer service: 1 year (Required) accounts receivable/collections: 2 years (Required)Work Location: One location

Keywords: Alliance Environmental Group, LLC., Azusa , Collections Representative Urgently Hiring!, Accounting, Auditing , Azusa, California

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